What can marshmallows teach us about student success?

Sally Dicketts is Group Chief Executive of Activate Learning.
Follow Sally on twitter @sallydicketts

marshmallow1

Picture the scene. You are left alone with your favourite sweet treat and told not to eat it – or at least told not to eat it for 20 minutes after which your self-control will be rewarded with double helpings.

You can’t leave the room, you can’t do anything else, just sit and wait.

Would you forego instant gratification for the promise of something better in less than half an hour?

Continue reading “What can marshmallows teach us about student success?”

When it comes to education, is the customer really king?

Sally Dicketts CBE is Group Chief Executive of Activate Learning

Follow Sally on Twitter @sallydicketts

English and maths GCSE

How many educators think about their students as customers?

If we did, would it change the way we deliver our products and services?

In the last few weeks English and maths have been hitting the headlines again.

A survey of business leaders by the Education and Training Foundation revealed that three-quarters of employers believe action is needed to improve English and maths skills.

Some complained that young recruits use text speak rather than full sentences, others said that poor spelling and communication skills are damaging their business.

Meanwhile a poll of 1,000 parents by ComRes for Teach First and Barclays revealed that parents value maths skills for their children, but struggle themselves. Two in five parents need to use their phone calculator to work out sums and a third feel anxious about supporting their child with homework.

Since September 2013, any young person who fails to get a grade C in GCSE English or maths must continue to study the subject until the age of 18.

As an education provider we want to attract and delight our customers. Yet the reality is that our customers don’t want to re-take failed GCSE English and maths exams.

Continue reading “When it comes to education, is the customer really king?”